Learning about the Hook in this course helped me grow to understand how my emotions can alter and influence choice. Sometimes we are the origin of conflict by accident causing it. As an effective leader avoiding hooks is vital, and as well as casting them to cause conflict. The "Hook" is an invitation for conflict whether your in an argument, or trying to explain a frustrating topic or even in a managerial sitation to seperate someone. My artifact goes over an assignment that made me practice this technique. It was for OGL 340 and complete on Nov. 14th, 20203 for Professor Bill Irwin.